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'''MediaWiki has been successfully installed.'''
[[Image:Welcome.jpg]]


Consult the [http://meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki software.
== Kinemetrics Support Wiki ==


== Getting started ==
This is a collection of support information that is maintained to support customers and users of
* [http://www.mediawiki.org/wiki/Manual:Configuration_settings Configuration settings list]
Kinemetrics products.
* [http://www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
 
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
Information available on this site includes manuals, application notes, tutorials, software/firmware downloads
and drawings.
 
This site is maintained dynamically, so if you don't find information that you believe should
be there, let us know and we will review it and add it to the site if appropriate.
 
Need more help?
*Contact us at [mailto:support@kmi.com support@kmi.com] for technical support help
**Please see [[Technical Support Guidelines]]
*Contact us at [mailto:sales@kmi.com sales@kmi.com] for Sales support or product selection questions
*Contact us at [mailto:services@kmi.com services@kmi.com] for product repairs or to obtain an RMA number
*For the Kinemetrics Rock/Rock+ products, we have an e-mail users' group. Through this we can inform you occasionally of product, software, and documentation updates. You can request to join the group by e-mailing [mailto:support@kmi.com?subject=Subscribe%20me%20to%20Rock/Rock+%20User%20Group support@kmi.com]
*For the Qantix Q8, we have a separate e-mail users' group. You can request to join this group by e-mailing [mailto:support@kmi.com?subject=Subscribe%20me%20to%20Q8%20User%20Group support@kmi.com]
*The Kinemetrics main web site is here: [http://www.kmi.com www.kmi.com]
 
Kinemetrics provides free technical support for all products by e-mail.
 
For technical questions and assistance, be sure to state the current software or firmware version numbers
when you email us for support. Our standard technical support response time is 3 business days.
If you require direct telephone support by our engineers, require training courses, system developments or
engineering services, please contact Kinemetrics' Sales dept. for a support contract quote.
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'''Note:''' For complex support issues Kinemetrics supports use of TeamViewer software, that allows you to give our technical support staff temporary remote control of your computer for the purpose of diagnosing operational or configuration problems.
 
See [[TeamViewer]] for details.
</td>
</table>
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Latest revision as of 01:32, 24 January 2025

Welcome.jpg

Kinemetrics Support Wiki

This is a collection of support information that is maintained to support customers and users of Kinemetrics products.

Information available on this site includes manuals, application notes, tutorials, software/firmware downloads and drawings.

This site is maintained dynamically, so if you don't find information that you believe should be there, let us know and we will review it and add it to the site if appropriate.

Need more help?

  • Contact us at support@kmi.com for technical support help
  • Contact us at sales@kmi.com for Sales support or product selection questions
  • Contact us at services@kmi.com for product repairs or to obtain an RMA number
  • For the Kinemetrics Rock/Rock+ products, we have an e-mail users' group. Through this we can inform you occasionally of product, software, and documentation updates. You can request to join the group by e-mailing support@kmi.com
  • For the Qantix Q8, we have a separate e-mail users' group. You can request to join this group by e-mailing support@kmi.com
  • The Kinemetrics main web site is here: www.kmi.com

Kinemetrics provides free technical support for all products by e-mail.

For technical questions and assistance, be sure to state the current software or firmware version numbers when you email us for support. Our standard technical support response time is 3 business days.

If you require direct telephone support by our engineers, require training courses, system developments or engineering services, please contact Kinemetrics' Sales dept. for a support contract quote.

Note: For complex support issues Kinemetrics supports use of TeamViewer software, that allows you to give our technical support staff temporary remote control of your computer for the purpose of diagnosing operational or configuration problems.

See TeamViewer for details.