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Need more help? | Need more help? | ||
*Contact us at [mailto:support@kmi.com support@kmi.com] for technical support help | *[[Image:Technical Support.png|100px|link=mailto:support@kmi.com]] Contact us at [mailto:support@kmi.com support@kmi.com] for technical support help. Please see [[Technical Support Guidelines]] | ||
*[[Image:Sales Support.png|100px|link=mailto:sales@kmi.com]] Contact us at [mailto:sales@kmi.com sales@kmi.com] for Sales support or product selection questions | |||
*Contact us at [mailto:sales@kmi.com sales@kmi.com] for Sales support or product selection questions | *[[Image:Repair Support.png|100px|link=https://kinemetrics.com/repair-processing-portal/]] Contact us at [https://kinemetrics.com/repair-processing-portal/ repair portal] for product repairs or to obtain an RMA number | ||
*Contact us at [ | *[[Image:RockUserGroup.png|100px|link=https://subscribepage.io/rockusergroup]] For the Kinemetrics Rock/Rock+ products, we have an e-mail users' group. Through this we can inform you occasionally of product, software, and documentation updates. You can request to join the group by here: [https://subscribepage.io/rockusergroup rockusergroup] | ||
*For the Kinemetrics Rock/Rock+ products, we have an e-mail users' group. Through this we can inform you occasionally of product, software, and documentation updates. You can request to join the group by here: [https://subscribepage.io/rockusergroup rockusergroup] | <!--*For the Qantix Q8, we have a separate e-mail users' group. You can request to join this group by e-mailing [mailto:support@kmi.com?subject=Subscribe%20me%20to%20Q8%20User%20Group support@kmi.com]--> | ||
*For the Qantix Q8, we have a separate e-mail users' group. You can request to join this group by e-mailing [mailto:support@kmi.com?subject=Subscribe%20me%20to%20Q8%20User%20Group support@kmi.com] | *[[Image:KMI LOGO square.png|100px|link=http://www.kmi.com www.kmi.com]] The Kinemetrics main web site is here: [http://www.kmi.com www.kmi.com] | ||
*The Kinemetrics main web site is here: [http://www.kmi.com www.kmi.com] | |||
Kinemetrics provides free technical support for all products by e-mail. | Kinemetrics provides free technical support for all products by e-mail. | ||
Revision as of 13:34, 18 March 2026
Kinemetrics Support Wiki
This is a collection of support information that is maintained to support customers and users of Kinemetrics products.
Information available on this site includes manuals, application notes, tutorials, software/firmware downloads and drawings.
This site is maintained dynamically, so if you don't find information that you believe should be there, let us know and we will review it and add it to the site if appropriate.
Need more help?
Contact us at support@kmi.com for technical support help. Please see Technical Support Guidelines
Contact us at sales@kmi.com for Sales support or product selection questions
Contact us at repair portal for product repairs or to obtain an RMA number
For the Kinemetrics Rock/Rock+ products, we have an e-mail users' group. Through this we can inform you occasionally of product, software, and documentation updates. You can request to join the group by here: rockusergroup
The Kinemetrics main web site is here: www.kmi.com
Kinemetrics provides free technical support for all products by e-mail.
For technical questions and assistance, be sure to state the current software or firmware version numbers when you email us for support. Our standard technical support response time is 3 business days.
If you require direct telephone support by our engineers, require training courses, system developments or engineering services, please contact Kinemetrics' Sales dept. for a support contract quote.
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Note: For complex support issues Kinemetrics supports use of TeamViewer software, that allows you to give our technical support staff temporary remote control of your computer for the purpose of diagnosing operational or configuration problems. See TeamViewer for details. |